How to Configure Exchange Account on iPhone: 5 Steps
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Microsoft Exchange ActiveSync allows wireless contact between corporate users of iPhones and the company's Exchange server. To do this, the company's Exchange server regularly pushes data to the iPhones to keep them current on email, appointments, meetings and contacts. Data is sent using an encrypted SSL connection. Minor configuration changes can be made to the mail syncing schedule and the Exchange folders that users see by default in the message Inbox. Most generic changes can be applied to all email accounts established on the iPhone.


  1. 1
    Tap "Settings" on the home screen.
  2. 2
    Tap "Mail, Contacts, Calendars" under "Settings" to go to the email setup menu. Locate the Microsoft Exchange account from the account list and tap on it to access the current configuration.
  3. 3
    Toggle the mail. calendar or contacts switches to "On" or "Off" to enable or disable these functions.
  4. 4
    Configure the mail options. Tap "Mail days to sync" and choose "No limit," "1 day," "3 days," "1 week," "2 weeks" or "1 month" from the available options.
  5. 5
    Tap "Mail Folders to Push" and tap to enable or disable the pushing of select Exchange folders. The Exchange Inbox cannot be unchecked; new messages are automatically pushed to the Inbox.


  • You can make collective changes to the way email, appointments and contacts appear and are synced. Scroll down to "Mail," "Contacts" or "Calendar" under "Mail, Contacts, Calendars" and make the changes by tapping on the individual features.


  • Avoid the "No limit" option under "Mail days to sync." Depending on the space limitations, setting mail syncing to "No limit" can cause Exchange mail delivery to fail, as well as drain the phone's battery and power sources.
  • The "Show" option in the iPhone's general mail settings do not apply to Exchange ActiveSync accounts.

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